LEGAL

Terms & Conditions

The terms that govern your use of the Clean Tank Services website and our services.

  1. General

    This website is operated by GOBIND GALAXY under the brand CLEAN TANK SERVICES. By using this website, visitors agree to be bound by these terms and conditions.

  2. Services

    We provide professional water-storage-tank cleaning and related maintenance services. The exact scope of a service varies by tank type, capacity, construction, accessibility, site conditions and customer requirements.

  3. Service Assessment

    Before carrying out a service, the company may assess the tank, site conditions, access, water level, sludge accumulation and other relevant factors.

  4. Pricing

    Pricing is determined by the scope of work, tank capacity, location, site conditions, manpower, equipment and other factors, and may vary from site to site.

  5. Customer Responsibilities

    Customers are expected to provide reasonable access to the tank, premises and required utilities, and to ensure authorised personnel are available to enable the service to be carried out.

  6. Water Supply

    Customers are responsible for arranging water availability, alternate supply where needed, and restoration of normal water usage during and after cleaning.

  7. Service Results

    Our cleaning and disinfection services are intended to improve the cleanliness and hygiene of the tank. The condition and quality of stored water also depends on source-water quality, plumbing, tank condition, environmental conditions and subsequent maintenance, and these factors remain outside the scope of our responsibility.

  8. Annual Maintenance Contracts (AMC)

    AMC services are subject to the specific commercial terms, schedule, scope and conditions agreed with the customer.

  9. Emergency Services

    24x7 support is subject to service-area coverage, manpower, equipment availability and operating conditions.

  10. Franchise

    Any franchise arrangement is governed by a separate franchise agreement. Figures on this website relating to investment, ROI, payback or potential are indicative unless expressly incorporated into the executed agreement.

  11. Intellectual Property

    Website content, the brand name, logos, photographs and graphics may not be reproduced without our prior authorisation.

  12. Website Information

    We make reasonable efforts to keep information on this website accurate. Specifications, availability and terms may be updated from time to time.

  13. Contact

    For any questions about these terms, please reach out via the contact details published on this website.